b. If the Affiliate meets the eligibility requirements to obtain the Refundable Sample, Shopee will approve the request, and purchase and payment may be made by the Affiliate using any available payment method in the Shopee Platform.
c. After the Refundable Sample has been shipped, the Affiliate will be eligible for a refund from the Seller upon successfully achieving the specified order target determined by the Seller for such Refundable Sample product, subject to the following conditions:
i. The order target calculation is determined based on the Affiliate's promotion channel: For Shopee Live and Shopee Video channels, the order target period begins when the Affiliate publishes content or conducts a livestream reviewing the Refundable Sample product after receiving the Refundable Sample. For social media channels, the order target period begins when the Affiliate receives the Refundable Sample.
ii. Order target achievement will be calculated based on valid orders of such Refundable Sample product through the Affiliate channel determined in (i), as verified by Shopee's system during the period specified by the Seller. Orders that are cancelled, refunded, identified as invalid, or found to violate Shopee policies will not be counted toward the order target.
iii. Each Refundable Sample product may have a different order target requirement. Refunds will only be granted if the Affiliate has published promotional content and achieved the required order target within sixty (60) days from the date the Refundable Sample is received.
iv. If the Seller experiences an out-of-stock situation so that the buyer cannot purchase the product of the Refundable Sample during the target achievement period, the target achievement period may be extended as follows: 1) Out-of-stock period of up to 7 days: target achievement period extended by 7 days. 2) Out-of-stock period of up to 14 days: target achievement period extended by 14 days. 3) A maximum out-of-stock period of 14 days will be considered for extension purposes. Any out-of-stock period exceeding 14 days will not result in additional extensions.
v. Refunds for the Refundable Sample purchased by the Affiliate will be processed automatically once the Affiliate has been verified as having achieved the required order target determined by the Seller. The refund to the Affiliate, as the purchaser, will be made using the same payment method used by the Affiliate for the original purchase (the "Original Payment Method") within one (1) to seven (7) days after the order target has been achieved and successfully verified by Shopee's system.
vi. If the order target is not achieved within the specified period, the Refundable Sample purchased by the Affiliate will no longer be eligible for a refund, and the payment made by the Affiliate will not be refunded. This provision shall not apply if the product received is defective or damaged, or if the Affiliate does not receive part or all of the requested products in line with the Shopee Return and Refund Policy.
d. There is no limit to the number of Refundable Sample requests an Affiliate may submit. However, for the same Refundable Sample product, an Affiliate may request a sample a maximum of five (5) times, including both Free Sample and Refundable Sample requests. This calculation also includes: Free Sample requests rejected by the Seller; and Refundable Sample requests that fail to meet the refund eligibility requirements.