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What is Damage Protection?

Damage Protection is a service provided by our third-party service partner, XCover.com, to protect your brand-new items (outside electronics/gadgets) from all accidental and liquid damages, resulting in total loss or substantial damage that renders the covered items inoperable (i.e. repair amounting to more than 75% of the original price). This covers up to 100% of the merchandise price for 6 months.

In the event this happens to your eligible item, you may submit a claim to our service partner for claims assessment before reimbursement.

Apply for Damage Protection when purchasing any eligible item, including most major brands (excluding brands without valid manufacturer’s warranty, cameras, and drones).

To do so, select Damage Protection at the checkout page > Place Order

Coverage of Damage Protection

The service term is for up to six (6) months, covering up to 100% of the item price.

Damage Protection applies to the following:

Unexpected or accidental damage

This policy covers total loss or damage to the item due to unforeseen or accidental events

Damage due to exposure or ingress of fluids

This policy covers damage to the item due to exposure or ingress of liquids such as it being accidentally dropped or immersed in water

Fires, lightning strikes, explosions, and natural disasters

This policy covers loss or damage to the item due to fires, lightning strikes, explosions and natural disasters such as earthquakes, volcanic eruptions, or tsunamis