Hi, how can we help?
What is Bulky Delivery Channel?
Bulky Delivery Service is designed to ensure the safe and efficient delivery of large or heavy items directly to your doorstep. This service caters to products such as furniture, large appliances, and other sizable goods that require special handling.
This shipping option is only available for selected sellers only. You may select Bulky Delivery as your preferred delivery option at check-out.
How It Works:
Product Selection: When browsing on Shopee, items eligible for Bulky Delivery will have the option indicated at checkout.
Checkout: Upon adding a bulky item to your cart, select the Bulky Delivery option.
Order Tracking: After purchase, track your order in real-time via the Shopee app
Delivery Scheduling: Our delivery team will contact you to arrange a convenient delivery time.
When can you expect to receive your Order?
Refer to the Estimated Delivery Date shown at checkout when placing your order. You can also select a preferred delivery date directly with the delivery provider as shown above. Do ensure that you are present on the selected date to ensure a smooth delivery.
Shipping Fee
Weight Tier * Higher of actual/volumetric weight | Shipping Fee (SGD) |
30 - 35 kg | $6.99 |
35 - 40 kg | |
40 - 45 kg | |
45 - 50 kg | |
50 - 60 kg | |
60 - 70 kg | |
70 - 80 kg | |
80 - 90 kg | |
90 - 100 kg | |
Above 100 kg* |
Additional Service Fee
If you require any services beyond the standard delivery, you may coordinate directly with the service provider for the options listed below.
Any additional fees must be paid to the service provider at the time of service, either in cash or another agreed payment method, with receipt or payment confirmation provided upon request.
Additional Service | Service Coverage | Service Fee (SGD) |
Staircase Delivery | Moving items upstairs or downstairs via the staircase due to no elevator is available, the elevator is out of service, or the item does not fit into the elevator. | Items over 32kg: $10 per item per level Items total dimension (L+W+H) over 330cm and under 68kg: $20 per item per level |
Wooden Frame/ Crate Unpacking | Removal, dismantling and disposal of wooden frames or crates used for packaging and transportation. | <150 cm: $40 <330 cm: $60 >330 cm: $80 |
*The service fees listed above are exclusive of the 9% GST.
If the service provider charges more than the rates stated in the order, please report the issue to Shopee Customer Service. Any verified overcharges will be refunded.