| Insurance | MSIG | Great Eastern |
| What type of car insurance is provided? | The motor insurance provided is a private car comprehensive insurance which covers the following: a) Loss or Damage to your own vehicle due to accident, fire or theft b) Third Party Bodily Injury and Death c) Third Party Property Loss or Damage. | The available plan types are: a) Comprehensive (Authorised Workshop) b) Comprehensive (Any Workshop) c) Third Party, Fire & Theft d) Third Party only. |
| Can I repair my damaged vehicle at any workshop? | You may take your car to any authorised workshop under MSIG. MSIG will pay workshop directly for repairs. Please refer here. | It will depend on the plan type: a. Drive and Save Plus Comprehensive (Authorised Workshop): This plan will require the Insured to repair the damaged vehicle including Windscreen damage at any GEG's Authorised Workshop. b. Drive and Save Plus Comprehensive (Any Workshop): This plan allows Insured to repair damaged vehicle including Windscreen damage at any preferred workshop including vehicle's authorised dealer and GEG's Authorised Workshop. c. Drive and Save Plus Third Party Fire and Theft: This plan will cover fire damage to, or theft of, your vehicle. It also covers your liability to the third parties for bodily injury and property damage. d. Drive and Save Plus Third Party only: This plan will cover your legal liability against death or bodily injuries and damage to property of third parties only. |
| What Is The Geographical Area Covered Under This Motor Insurance Policy? | 1. The Republic of Singapore
2. West Malaysia
3. Transit by direct sea route across: a) the straits between the island of Penang and the mainland of West Malaysia b) the straits between Changi Point, Singapore and Tanjong Belungkor, Johor
4. The part of Thailand within 80 kilometres of the border between Thailand and West Malaysia | You are covered when driving in West Malaysia, the Republic of Singapore, and that part of Thailand within 50 miles or 80.5km of the border between Thailand and West Malaysia. |
| What is the duration of the motor insurance coverage period? | The motor insurance coverage period provided by our insurance partner is for 12 months. | |
| Where do I find my car’s details? | You can check your car details on the LTA website. | |
| Will LTA be informed of my successful Motor Insurance renewal, & How do I renew my roadtax after this? | LTA will be automatically notified when motor insurance is successfully purchased. | |
| Why can’t I find my car model in the car list? | Some cars, such as high-performance, exotic or luxury models are not on our online list, as we require more information to be able to offer you Car Insurance. If you don’t see your car model on our online list, please contact MSIG customer service to enquire more. | Some car models, such as high-performance, exotic or luxury models, are not on the online list because they require further underwriting. If your car model is not shown, contact GEG by phone at 6248 2888 or email GICare-sg@greateasterngeneral.com. |
| Will I receive any refund if I cancel my car insurance mid-term? | If you cancel your policy, you will receive a refund of 80% of the pro-rata premium for the unexpired period. No refund is payable if: · You have reported an Accident or lodged a claim, or
· Any third party has lodged a claim against you in respect of the coverage provided under your policy, or
· We have paid a claim, or
· You have an outstanding liability, or
· The premium refund is less than SGD25 (before GST) under Your Policy during the Period of Insurance.
| The premium refund is calculated as: (80% of premium) × unexpired period of insurance (days) ÷ original period of insurance (days). No refund is payable if the refund amount is less than S$25.00 or if a claim has arisen under the policy before cancellation. |
| Who should I contact if I want to know more about the coverage or get a quotation? | You may contact our insurance partner for more information. | For enquiries or quotations, contact GEG via hotline at 6248 2888 (Monday to Friday, 9am to 5pm) or email GICare-sg@greateasterngeneral.com. |