Hi, how can we help?

[New to Shopee] Why can't I Sign Up?

Here is the possible reason why you are unable to Sign Up,

 

Existing Shopee account with the same phone number

Your mobile number might have been a recycled number from the previous user. If you are encountering this issue, you may reclaim your mobile number while signing up with your mobile number.

 

If you are still unable to Sign Up after trying to reclaim your phone number, please fill in this webform for further assistance.

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