There are 2 scenarios where you can upload photos/videos from your mobile device to Shopee App:
1. Search for products by uploading or taking a photo
To do so, select the camera icon via the search bar on Shopee App homepage > Take a photo or select an image from your device’s gallery.
2. Send a photo/video via Shopee Chat
To do so, select an existing chat > Select the add (✚) icon > Select Gallery to choose from your gallery or Camera to take a photo/video > Select Send.
⚠️Note
⚠️Note
You may also be asked to upload photo/video evidence during a return/refund dispute.
If you’re having issues uploading photos/videos from your device to Shopee App, find out why you can’t upload photos/videos to Shopee App.