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[Account Safety] Why is the CAPTCHA code I entered shown as invalid?

The CAPTCHA code you entered may be shown as invalid if you entered it incorrectly. As the CAPTCHA code is case-sensitive, it is important to make sure that you enter uppercase and lowercase characters accurately as displayed in the image.

 

If you are sure you have entered it correctly, you may select Click to Refresh to generate a new CAPTCHA code and try again.

 Generating new captcha code on Shopee App

 ⚠️Note

  1. The CAPTCHA code is usually used as a form of verification when signing up for a new Shopee account on the Shopee App.
  2. If you are signing up via Shopee website, the equivalent of this would be a verification puzzle in the form of an image.
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