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Order status for Digital Purchase products (e.g. E-voucher, Deals Voucher, and Scan & Pay Voucher) automatically changes to "Completed" after 30 days from the date of purchase.

This does not affect the validity of your Voucher as the “Completed” order status refers to the status of your purchase from Shopee, and not the voucher status. 

The voucher will be valid for redemption as long as: 

• You did not Swipe To Redeem the Deals Voucher before approaching the merchant at their storefront. 
• You purchased KFC voucher - you will receive text code and need to input on KFC app/website. 
• The voucher has not expired. 

For more details on your voucher, go to the Me tab in Shopee App > select Digital Purchases > select Completed > choose any voucher to redeem > tap Go to Redeem.

Validity of the voucher will also be shown before it is redeemed.