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[Order Tracking] How long will it take for me to receive my order?

Delivery time will differ depending on the nature of your order (Local / Overseas), logistic partner and parcel pick-up date.

  1. Local Order
  2. Fulfilled by Shopee Supported Logistics
  3. Fulfilled by Non-Shopee Supported Logistics
  4. Self-Collection



  1. Overseas Order
  2. Fulfilled by Shopee Supported Logistics

For more information please refer below,

Local Order

1. Fulfilled by Shopee Supported Logistics

Here's the delivery timeframe for our logistics partners:


Logistics Partner

Delivery Timeframe 

(After pickup from seller)

Working Days

Speedpost Economy

Within 2 working days

Monday - Saturday

(excluding Public Holidays)

Ninja Van

J&T Express

SPX Express

uParcel

Scheduled time slot


Find out how to check on delivery status.

 

2. Fulfilled by Non-Shopee Supported Logistics


Check for an estimated delivery date with the seller directly via Shopee Chat on the Shopee App.


3. Self-Collection


Logistics Partner

Delivery timeframe to collection point

(After pickup from seller)

Collection             Timeframe          (After parcel delivered to collection point)

Ninja Collection Point

Within 3 working days

Within 2 days

Shopee Collection Point

Within 3 days


For more information regarding Self-Collection, please refer below 

Ninja Collection Point

Shopee Collection Point


Overseas orders


1. Fulfilled by Shopee Supported Logistics

Once the seller has arranged for shipment, the parcel will be delivered to you within 9-25 working days, depending on the delivery service selected and other external factors.

 

Find out more about delivery of overseas orders and tracking overseas orders.

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