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[Order Tracking] How do I contact Shopee Supported Logistics partners to track or expedite my order?

You can contact our Shopee Supported Logistics partners via their websites, email or phone for delivery-related concerns (e.g. tracking order status, expediting delivery):

 

Logistics Partner

Tracking Website

Contact information

Speedpost Economy (SingPost)

https://www.speedpost.com.sg/track-and-trace

Phone: 1800 222 5777

Ninja Van

https://www.ninjavan.co/en-sg/tracking

Phone: 6602 8271

Email: support_sg@ninjavan.co

J&T Express

https://jtsvip.jtexpress.sg/service/instanceExpressTrack

Phone: 6916 3899

Email: cs.sg@jtexpress.sg

uParcel

https://www.uparcel.sg/track

Phone: 6589 8763

Email: express@uparcel.sg


SPX Express


https://spx.sg/#/

Shopee Live Chat

Go to the Me tab > Chat with Shopee

 

⚠️ Note

Our Shopee Supported Logistics partners (except uParcel) will make 3 delivery attempts (Re-attempt will be done the following working days) before returning the order to the seller due to failed delivery.

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