A refund will be automatically initiated when your order is cancelled by the seller. You will be notified through the app (Notification > Order Updates) and email.
Credit card payments will be refunded to the respective credit card and will take around 7-14 working days for processing depending on the bank.
Payments made through bank transfer will be refunded to your Shopee Wallet in 3 working days. In order for us to complete the transactions, please fill in your bank account details by going to Me > My Account > Bank Accounts / Cards.