Step 1: Go to Me tab -> Buying -> To Receive -> Tap on your Order -> Request for Return/Refund
- Select reason
- Upload picture(s)
- Include a comment for your return/refund
- Input your email address
Proceed to a POPStation & return your parcel within 3 days
Your Return/Refund request will be processed within 7-9 working days and you will be notified of the outcome via in-app push notification and email.
For list of POPStations, please refer to this link: here