Shopee will refund the return shipping fee if the wrong/damaged item was caused by:
- Logistics company
The return shipping fee will be in the form of a Promotion Code / Shopee Voucher.
Supporting documents required:
- Formal shipping proof (i.e. delivery receipt and tracking number if any)
- Photo of the return parcel/package, including information of the delivery company, tracking number, seller’s and buyer’s name, contact number, return shipping address and postal stamp