Yes, but do take note of the conditions & steps below!
- Order is from a Local seller
- Order is not from Shopee Mall
Click here to find out how to return a Shopee Mall order!
What should I do?
- Pay for the return postage (keep the receipt!)
- Ship the order back to the seller
- Upload the following into Shopee App:
• Return shipping details
• Return shipping receipt
Once verified, Shopee will refund the return shipping fee to your Shopee Wallet.
What are the return shipping details?
SingPost Normal Mail:
• Parcel image that includes postal stamp, complete address & name
• Receipt from SingPost & image of parcel with complete address & name
Trackable parcels (i.e. registered mail):
• Tracking number, complete address & name
• Printed receipt from courier
*Maximum of S$10 for declared return shipping