Hi, how can we help?

If you’re unable to resolve your issue and require further assistance, you may contact us via the following channels:

• WhatsApp - Scan and chat with us on WhatsApp
  MON - FRI, 10 AM to 7 PM
  

• Email - Drop us an email at shopeepay.sg@shopee.com

Our Customer Service agents are available Monday to Sunday from 08:00AM until 10:00PM including Public Holidays.

⚠️Note

Please include your ShopeePay merchant name / outlet name for us to help serve you better.