Hi, how can we help?

Getting Started

Account Update

Finance and Reports

Partner App / Web Portal

Others

[ShopeePay Merchant] When will ShopeePay payments be transferred to my bank account?

You will receive your daily settlement amount within the next working day. They are automatically triggered by the ShopeePay system, and will cover transactions between 00:00:00 and 23:59:59. It will be directly transferred to your registered bank account details as per submission during the registration.

For example:

1. Transactions from Monday to Thursday will be settled on the next working day. 

E.g. Transactions on 4th Apr 2021 will be settled on 5th Apr 2021.


2. Transactions on Friday, Saturday and Sunday will be settled on Monday. 

E.g. Transactions on 3rd & 4th Apr 2021 will be settled on 5th Apr 2021.

3. Transactions on Public Holiday will be settled on the next working day. 

E.g. Transactions on 2nd Apr 2021 (Good Friday) will be settled on 5th Apr 2021.



Was this article helpful?
Yes
No