Hi, how can we help?

Log in to the Shopee Partner app/web portal with your Shopee User account credentials, registered mobile number credentials submitted during onboarding registration, or Shopee Username that was provided by ShopeePay.

Admin account login - log in using your registered phone number and One Time Password (OTP).

Using Shopee User account credentials

Using a registered mobile number / Username that was provided by ShopeePay

Note

How to Reset Password?

Select “Forget?” and reset your password accordingly.

Alternatively, resetting of password can be done via your Shopee User account.

Using Shopee App > Tap on Settings > Tap on Account & Security > Tap on Change Password > Enter New Password > Select Confirm.

Should you face any issues, you may contact us via WhatsApp or email us at shopeepay.sg@shopee.com