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How is Product Protection different from Warranty?
There are differences between Shopee Product Protection and Warranty. Product Protection is a paid add-on service that you can include as part of your checkout to ensure that your purchase is protected.
For more information on the differences between Warranty, and Product Protection:
| Warranty | Product Protection |
Service Provider | Seller | Third-party service providers: CoverGenius, with Igloo and PasarPolis |
Scope | Covers product defects/malfunction, usually part of a product purchased from a seller or manufacturer | Covers post-purchase accidental/liquid damage or side effects - offered as an optional protection plan in Shopee |
Description | Replacement/repair | Electronics, Gadget, and Damage Protection: Get up to 100% of the merchandise value for your Shopee purchase in case of post-purchase accidental damaged product Liability Protection: Get reimbursements of up to 500% of the merchandise value (max SGD 15,000) for your Shopee purchase in case of post-purchase adverse reactions |
Terms associated with the service | Replacement or repair Maintenance | Post-purchase Accidental physical or liquid damage
Cash compensation
Repair cost
Up to 12 months of coverage |
