Hi, how can we help?

Here are some common inquiries for Shopee Product Protection.

Product protection

• What is Shopee Product Protection?
• Electronics Protection
• Gadget Protection
• Damage Protection
• Product Liability Protection
• How do I purchase the Protection Service?
• How do I find the policy within the App?
• How do I claim the Protection service after purchase?
• Can I cancel my Gadget or Electronics Protection?
• How is Product Protection different from Warranty?
• What should I do if I have not received or lost my e-certificate after purchasing the Protection Service?