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[Account Safety] Why should I update my device's Operating System?

It is important to keep your device’s Operating System up-to-date to shop with Shopee and to ensure a safe shopping experience.

Devices with outdated operating system *starting from 26th July 2023 are unable to access the following:

  1. Shopee App
  2. Shopee website via mobile browser

Please ensure your device's Operating System is updated to these versions shown below:

  1. Android 5.0 and above
  2. iOS 5.0 and above

Learn more about why should you update your Shopee App to the latest version.

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