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If there were any mistakes made during the return shipping submission or you need to reschedule the return pick-up time/date, kindly refer to the following steps below.

Please note that you will only be able to change the shipping details once, as long as the item has not been returned, shipped out or handed to our logistic partner. If any further amendments are required, kindly reach out to our customer support for assistance here.

1.1 Change of return shipping option

1.2 Change of return pickup date