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ShopeeVIP

Unlock the ultimate shopping advantage with ShopeeVIP! For just SGD 3.99/month, enjoy exclusive perks that help you save more every time you shop:

 

  • Extra 3% coins cashback with $0 min. spend*

  • Free Next Day Delivery with $0 min. spend with Fulfilled by Shopee

  • 25% off voucher*

  • Exclusive access to popular Double Digit Deals

  • Priority customer service

 

Coins cashback is stackable with other vouchers and promotions making ShopeeVIP the smartest way to shop and save! Cashback is capped at 3,000 Shopee Coins per order and 6,000 Shopee Coins per subscription month.

 

Subscription Plans

 

We currently offer monthly plans for ShopeeVIP. Each subscription is valid for the calendar month in which you sign up (e.g, 31 days if you signed up in October, 30 days if you signed up in November).

 

Limited Time Special: Free Trial

 

For a limited time only, selected users can enjoy a 2 months free trial. 

 

What's included*:

  • Extra 3% coins cashback with $0 min. spend

  • Free Next Day Delivery with $0 min. spend with Fulfilled by Shopee

  • 25% off voucher

  • Exclusive access to popular Double Digit Deals

  • Priority customer service

 

*Terms and conditions apply. 

 

You can cancel anytime before the trial ends.

 

How to subscribe

 

1. Tap the ShopeeVIP logo on the Shopee homepage or in your “Me” page

2. Review the Terms and Conditions (insert hyperlink) and Click "Subscribe" 

3. Complete your payment

4. Once payment is successful, your plan is activated! Enjoy 3% coins cashback on eligible Shopee purchases, Free Next Day Delivery & more until your subscription ends

5. Your subscription will automatically renew each subscription cycle unless you cancel it.

 

Renewal & Billing

 

  • Your subscription will automatically renew at the end of each cycle.

  • Renewal fees are charged to your selected debit or credit card payment method on the last day of your current cycle at 17:00 hrs.

  • You can check your subscription details on the ShopeeVIP landing page anytime.

 

Cancellation

 

You can cancel your ShopeeVIP plan at any time on the ShopeeVIP Landing Page. Once cancelled:

 

  • Your subscription will not renew

  • You’ll continue enjoying VIP benefits until the end of the current subscription cycle

 

Frequently Asked Questions (FAQ)

 

1. Who is eligible for ShopeeVIP?

 

ShopeeVIP is currently available to a selected group of users. We understand this may be disappointing, but we are continuously reviewing the program and hope to expand access in the future.

 

2. What purchases are eligible for ShopeeVIP's 3% coins cashback?

 

Enjoy 3% coins cashback on all Shopee orders with $0 min. spend, excluding Digital Products, Buy Voucher Get Coins, ShopeePay top-ups and transfers, Insurance, Stage 1 and 2 milk formula, Miscellaneous.

 

  • Shopee coins cashback is calculated based on the final basket value after voucher discounts and before shipping fees. Capped at 3000 coins per order and 6000 coins per month.

  • Your cashback benefit activates shortly after your subscription starts

  • Shopee Coins will be credited to your wallet shortly after each eligible order is marked "Completed”. 

 

3. Why am I getting cashback in coins instead of cash?

 

ShopeeVIP’s cashback rewards are issued in Shopee Coins, as specified above. The Shopee Coins you earn can be used to offset up to 30% of the transaction value on future Shopee purchases, helping you save more each time you shop.

 

4. Do the coins I earn from cashback have an expiry date?

 

Yes. Shopee Coins expire at the end of the third month after they are earned. For example, Shopee Coins earned anytime in the month of January 2025 will expire on 31 March 2025.

 

5. What purchases are eligible for ShopeeVIP's Free Next Day Delivery benefit?

 

Only items marked 'Fulfilled by Shopee', excluding Shopee Supermarket, are eligible for free next-day delivery with no minimum spend. The eligibility tag will appear if at least one variation of the item qualifies. However, please note that some models may not be included in the program and therefore are not eligible for the voucher.

 

6. How is my ShopeeVIP savings computed?

 

  • Coins Cashback: Calculated based on the actual amount saved

  • 25% off voucher: Calculated based on the discount received per voucher used

  • Free Shipping voucher: Calculated as SGD 1.99 per voucher used

  • Please note that savings from unpaid, cancelled, or refunded orders are included in the ShopeeVIP savings total.

 

7. Can I share or transfer my ShopeeVIP subscription to family or friends?

 

No. ShopeeVIP subscriptions or its benefits are non-transferable, cannot be shared, or cashed out once purchased.

 

8. Can I get a refund if I stop using ShopeeVIP?

 

No. ShopeeVIP subscriptions or its benefits are non-refundable and cannot be cashed out, or transferred to another user once confirmed.

 

Others

 

Shopee reserves the right to cancel any ShopeeVIP package purchase, withhold, or revoke benefits obtained from the purchase if the user is found to have committed fraud or misused the package.

 

By purchasing a ShopeeVIP package, the User agrees to these Terms & Conditions, which form part of the Shopee Terms of Service.

 

In case of any conflict between these Terms & Conditions and marketing or promotional materials, these Terms & Conditions will take precedence.

 

Shopee may update or change the ShopeeVIP Terms & Conditions at any time without prior notice.

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