If your booking is still within the free cancellation window, we recommend that you cancel the original reservation and make a new booking with the correct details.
If cancellation is not possible and you wish to reschedule:
Please contact Shopee Customer Service
📌 Note: Rescheduling is subject to the hotel’s approval.
To speed up the process, kindly prepare and provide the following details:
Full name of the guest
Check-in and check-out dates
Hotel name
Booking code (if available)