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[Delivery] Why can’t I select a shipping option during checkout?

If you see the error messages “This product does not support the selected shipping option” or “No available shipping option” during checkout, it could be due to an incomplete or invalid delivery address, or that the delivery area is out of range.

To resolve this issue, check that your delivery address is complete and correct. 

 

To edit your address, select the Delivery Address section on the Checkout page > Select the address to edit > Edit your address information as needed. 

If you are still unable to checkout after changing the address, please contact our Live agent via chat feature on the Shopee App for further assistance.


You can go to the Me tab > Chat with Shopee

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