Hi, how can we help?
Shop with Shopee
Deals & Rewards
Payments
Orders & Shipping
Returns & Refunds
General
Payment FAQs
Payment options
[New to Shopee] What payment options does Shopee support?
[Payment status] How do I know if my payment is successful?
[Payment settings] Why can't I add my preferred payment option?
[Bundle Deal] Can I use vouchers and Shopee Coins to pay for Bundle Deals?
[New to Shopee] Can I change my payment method?
Credit/debit cards
[Credit/debit card] Which credit/debit cards can I use on Shopee?
[Credit/debit card] Are there fees if I pay by credit/debit card?
[Credit/debit card] Why can't I check out with my credit/debit card?
[Credit/debit card] How do I delete my credit/debit card details?
Instalments
[Instalment] How do I pay by credit card instalments?
[Instalment] What are the terms for payment by credit card instalments?
[Instalment] Why can't my credit card be used for instalment payments?
[Instalment] How do I make an early repayment for my credit card instalment?
[Instalment] How do I find details of products eligible for instalment payments?
[Instalment] Why was I billed for full payment when I opted for credit card instalments?
ShopeePay
[ShopeePay] What is ShopeePay?
[ShopeePay] How do I pay with ShopeePay?
[ShopeePay] What if my ShopeePay balance is insufficient during a transaction?
[ShopeePay] How do I change my ShopeePay PIN?
[ShopeePay] How do I verify my ShopeePay account?
[ShopeePay] How do I set up fingerprint or facial IDs for ShopeePay verification?
[ShopeePay] How do I top up my ShopeePay balance?
[ShopeePay] How do I view my ShopeePay transaction history?
[ShopeePay] How do I disable my ShopeePay account temporarily if I lose my phone?
[ShopeePay] How do I reactivate a disabled ShopeePay account?
[ShopeePay] How do I transfer funds with ShopeePay?
[ShopeePay] What can I do if I transfer funds to the wrong recipient?
[ShopeePay] How do I add/remove bank account details on ShopeePay?
[ShopeePay] How do I withdraw funds from ShopeePay?
[ShopeePay] How do I get cash bonuses or Coins cashback when paying with ShopeePay?
[Refunds] What can I do if I don't get my refund for a ShopeePay transaction?
[ShopeePay] How do I delete my ShopeePay account?
ShopeePay Merchants
