Hi, how can we help?

If you transferred funds via ShopeePay to the wrong recipient, you can contact the recipient directly if it's a known contact.

If it is not a contact that you know, you can contact our Live agent via chat feature on the Shopee App for further assistance.

You can go to the Me tab > Chat with Shopee

⚠️Note

As there is no guarantee that you can get your money back, you should always check the recipient's details before making a transfer.