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[Shopee Collection Point] What is Shopee Collection Point?

Shopee Collection Point is an initiative by Shopee’s own logistic service that allows users to collect parcels at their convenience from selected collection points.

You can find the available Shopee Collection Points here depending on your shipping address.

 

To choose Self-Collection as a shipping option, go to the Checkout page, select Shipping Option > Select Self-Collection > Select a Collection Point > Verify address > Select CONFIRM.

 

 

 

To choose another Collection Point, on the Checkout page, select Shipping Option > Select Self-Collection > Select Choose Another Collection Point > Enter address to search for Collection Points > Select CONFIRM> Select CONFIRM.

 

 

For parcel collection, you will be notified to collect the parcel via Whatsapp/SMS and push notification. You will receive a PIN that can be found in your Whatsapp/SMS or Order Details page on the Shopee App that is required for parcel collection.

 

To find your PIN in the Shopee App you can go to Me tab > Select To Receive > Select your order > PIN code can be found in the details section.

An example of PIN can be found via SMS.

 

 

⚠️Note

Kindly note that if your parcel remains uncollected for 3 days, SPX Express will retrieve the parcel from the Collection Point and the parcel will be returned to the sender.

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