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How is Product Protection different from Shopee Guarantee and Warranty?

There are differences between Shopee Product Protection, Shopee Guarantee and Warranty. You can refer to the table below for further clarification. 



Shopee Guarantee

Warranty

Product Protection

Scope

Item not received, item defective and/or damaged on delivery, seller delivered an item with the wrong specifications, item delivered has a different material

Covers product defects/malfunction, usually part of a product purchased from a seller or manufacturer

Covers accidental or liquid damage  - offered as an optional protection plan in Shopee

Description

Guaranteed return and refund before the end of Shopee Guarantee period

Replacement / repair

Get up to 100% of the merchandise value for your Shopee purchase in case of post-purchase accidental damage

Terms associated with the service

Protection

Upon delivery/receipt of order

Return / refund

Easy, safe, and worry-free shopping

Replacement or repair

Maintenance

Accidental physical or liquid damage

Post-purchase

Cash compensation

Repair cost

12 months of coverage

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