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[SPayLater] What should I do if I have problems on the SPayLater page?

If you encounter any of the following issues with SPayLater, you can refer to our troubleshooting steps

  1. Unable to enter the SPayLater page.
  2. Unable to click Pay Now in the SPayLater page. 
  3. Unable to select Payment Method to pay SPayLater bills. 
  4. Unable to use SPayLater as a payment option when making purchases or shows as Activate Now even after you have completed the SPayLater activation process. 

Additionally, please ensure that you are using the latest version of our Shopee App and have a stable internet connection. Clearing the cache can help eliminate any cached files that might be causing the app to malfunction.

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