Shopee SG Help Center
Shopee Policies
Hi, how can we help?
Shop with Shopee
Deals & Rewards
Payments
Orders & Shipping
Returns & Refunds
Sellers & Partners
General
Shopee Account
Shopee App (Android/iOS)
Buying Safely
Resources
Shopee Desktop
Guidelines
Policies
Additional Services
[Account Safety] What should I do if I cannot complete the verification puzzle during sign up/login?
If you have having trouble completing the verification puzzle, do:
Try again and match the puzzle piece as closely as possible using the slider.
Select the refresh icon to generate a new puzzle and try again.
If the problem persists, contact Shopee Customer Service for assistance.
Was this article helpful?
Yes
No
Do You Have Any Other Questions?
6562066610
Mon - Sun 8am - 6pm
Email
