Hi, how can we help?

To find the Order ID for your purchase, go to the Me tab on Shopee App > Select To Pay, To Ship To Receive or To Rate > Select order > Scroll down to the bottom for your Order ID. Select COPY if you need to share your Order ID with someone.

⚠️ Note

You may need to provide your Order ID during certain situations, such as when reaching out to sellers or Shopee Customer Service for cancellations, returns or refunds.