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To reset account password, please do refer to the steps below

Select Forgot? via the Log In page on Shopee App > Enter Phone Number linked to your account > Select Next > Enter CAPTCHA Code > Enter Verification Code sent via SMS* > Set a new Password > Select OK.  

⚠️Note 

*If you entered your email address instead of phone number, a verification link will be sent to that email address then you can proceed to set a new password via the verification link.