You should pack the product(s) for return/refund securely in their original packaging, such as a cardboard box or polymailer with bubble wrap, to protect them from any damage when they are shipped back to the seller/Shopee Warehouse. If the original packaging is damaged, you may use your own packaging for the return parcel.
For fragile items, you’re encouraged to use a “This side up”, “Fragile”, or “Handle with care” sticker as an additional reminder to the courier to handle your parcel with caution.
Ensure that product(s) are returned in the original received condition, completed with all the original inclusions. Examples of such inclusions are:
To help us process your return faster, you may include a note within the parcel with the following information: