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Returns & Refunds

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[FAQ] About Shopee Mall return/refunds for buyers

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Here are some common enquiries on Shopee Mall return/refund:

  1. [Shopee Mall Return] What is Shopee's 15 Days Return Policy?
  2. [Shopee Mall Return] What kind of products are not returnable due to change of mind?
  3. [Shopee Mall Return] What is the return address for Shopee Warehouse?
  4. [Shopee Mall Return] What criteria does Shopee use to check returned products?
  5. [Shopee Mall Return] How long is the Quality Check (QC) process for returned products?

Other general enquiries on return/refund are listed separately.

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