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Returns & Refunds

Raising requests

[Shipping Fee] Will the shipping fee I paid be refunded if my order is returned/refunded?

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The initial shipping fee that you paid for an order will be refunded to you if the following conditions are met:

  1. Your return/refund request is for all products purchased from the same seller.
  2. Your return/refund request is approved.


If you are requesting for a partial return of products purchased from one seller (e.g. 1 out of 2 products ordered, 2 out of 5 products ordered), you will not be eligible for shipping fee refund.

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