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Returns & Refunds

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[Shipping Returns] How do I get a return label for my parcel?

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You will have to use the Tracking Number provided on the Return/Refund Details page to print your shipping label for your return parcel. This tracking number will be generated automatically for orders that will be returned via Drop-off, after the return/refund request is submitted.

For return pick-up, a tracking number will be generated after the pick-up arrangement has been completed.

You may drop off your parcels at any SingPost POPStation. Locate the nearest POPStation from this list of SingPost POPStations.

⚠️ Note

Shopee does not provide return labels for buyers.

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