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[Vouchers] What is a voucher code?

Voucher codes, commonly known as promotion codes, are a string of letters and numbers that you can use to get a discount on various Shopee transactions. As each voucher code is linked to a voucher, you won't need to remember the voucher code if you're claiming the voucher within the Shopee platform.


However, sellers or Shopee's partners may sometimes share voucher codes via other non-Shopee platforms. To use these voucher codes, you'll have to copy the code and enter it as you're completing your transaction. 



Whether a voucher code can be used for online and/or offline transactions depends on its terms and conditions. Select T&C to understand more.


Terms and conditions link on voucher




  • All terms and conditions for vouchers apply. Important notes:

    • All voucher codes can only be used ONCE. A voucher code is considered used if the transaction is successful.

    • Shopee reserves the right to change these terms and conditions at any time without prior notice.

    • Shopee reserves the right to cancel any orders/benefits if fraud or similar activity is suspected.


If you're unable to use the voucher after fulfilling all terms and conditions, contact Shopee Customer Service for further assistance. 

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