Hi, how can we help?

Orders & Shipping

Shipping Options
Orders
Ratings & Reviews
Shipping Programmes

[Delivery] Why can’t I select a shipping option during checkout?

If you see the error messages “This product does not support the selected shipping option” or “No available shipping option” during checkout, it could be due to an incomplete or invalid delivery address, or that the delivery area is out of range.

 

image.png

 

To resolve this issue, check that your delivery address is complete and correct. 

 

To edit your address, select the Delivery Address section on the Checkout page > Select the address to edit > Edit your address information as needed.

 

OS0002.gif

 

If you are still unable to checkout after changing the address, please reach out to us for further assistance.


Related Articles
[My Account] How do I add/edit my address?

Was this article helpful?
Yes
No