Hi, how can we help?

If you transferred funds via ShopeePay to the wrong recipient, you can contact the recipient directly if it's a known contact.

Alternatively, contact Shopee Customer Service to request for assistance. While we are unable to undo the accidental transfer, we can help you reach out to the recipient.

⚠️Note

As there is no guarantee that you can get your money back, you should always check the recipient details before making a transfer.