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[Product safety] How do I know if a product is authentic?

To confirm if a product is authentic, you can see if it's listed under a Mall seller. Mall products are guaranteed to be 100% authentic as Mall sellers are verified sellers of their products.


Look out for the Mall label to determine if a product is from a Mall seller.


Mall labels


If the product is not sold by a Mall seller, you can:

  1. Check the product's reviews to see opinions from past buyers
  2. Check if the Product Description mentions that the seller is an Authorised Distributor of the product


While counterfeit products or products that have infringed on others' Intellectual Property (IP) rights are banned on Shopee, we may have missed it during our spot checks. You can Report this product on its product page, via the Shopee App.


Reporting products

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