You can check your ShopeePay transaction history from the Last Transactions section on the ShopeePay page.
Select ShopeePay balance on the Shopee App homepage > View Last Transactions.
To view more transactions and filter them, you can scroll to the bottom of the page and select View More.
You can filter your transactions by:
- Incoming/outgoing funds (All > Money In / Money Out)
- Incoming funds include top-ups, transfers from contacts, refunds, and more.
- Outgoing funds include all online/offline payments, transfers to contacts, withdrawals, and more.
- Time period (Date Range > select preferred time period).
Select any item to view details of your transaction such as Completed Time and payment status.
- If you have made a transaction with ShopeePay, but it is not reflected on the Transaction History page, you can contact our Live agent via chat feature on the Shopee App.
- Go to the Me tab > Chat with Shopee
- You can COPY the Transaction ID as a point of reference to check with our customer service representative if you encounter problems with any ShopeePay transaction.
- The Reference ID is only required if the agent asks for it.