You can verify your ShopeePay account by uploading your identification documents (e.g. NRIC/Passport or permit) on Shopee App or verify your identity via SingPass
Go to the Me tab > Select ShopeePay > Select ⚙ Setting icon> Select Identity Verification > Fill in the necessary details
If you verify via SingPass, you do not need to upload your proof of identification documents manually and your ShopeePay account will be verified within 1 working day. However, if you choose to upload your proof of identification documents manually, your ShopeePay account might take 1 to 2 working days to be verified.
Benefits of verifying your ShopeePay account
By adding your identification card (IC) details, you’ll be able to access more ShopeePay functions, including upgrading your ShopeePay e-wallet to ShopeePay PLUS. You can use the ShopeePay PLUS e-wallet to pay for transactions up to SGD 5,000, as long as you have sufficient funds within your account.
You'll receive a notification in your Shopee App informing you of the results. If your submission is rejected, you can try again based on the reason in the notification.