Shopee SG Help Center
Shopee Policies
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[Order Tracking] How do I contact Shopee Supported Logistics partners to track or expedite my order?
You can contact our Shopee Supported Logistics partners via their websites, email or phone for delivery-related concerns (e.g. tracking order status, expediting delivery):
Logistics Partner | Tracking Website | Contact information |
Speedpost Economy (SingPost) | Phone: 1800 222 5777 | |
Ninja Van | Phone: 6602 8271 Email: support_sg@ninjavan.co | |
J&T Express | Phone: 6916 3899 Email: cs.sg@jtexpress.sg | |
uParcel | Phone: 6589 8763 Email: express@uparcel.sg | |
SPX Express | Shopee Live Chat Go to the Me tab > Chat with Shopee |
⚠️ Note
Our Shopee Supported Logistics partners (except uParcel) will make 3 delivery attempts (Re-attempt will be done the following working days) before returning the order to the seller due to failed delivery.
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