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[Delivery] Can I schedule the date and time of delivery for my order?

Unfortunately, we are unable to support the scheduling of specific delivery dates and times at the moment.


If possible, please be available or arrange for someone else to be present at your delivery address around the estimated date of delivery. You can track your order’s shipping updates via To Receive via the Me tab on Shopee App > Check the shipment status for your order to know when it is out for delivery.


Tracking order shipping status on Shopee App


If you are not available at the time of delivery:

  • The courier will attempt delivery again based on their re-delivery policies. 

  • Your parcel may be placed at a nearby pickup location for you to pick it up. Usually, the parcel will be held at this location for a specific period of time. If it is not collected by the end of this period, it will be returned to the seller.


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