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Shopee Policies

General policies


  1. Terms of Service
  2. Privacy Policies
  3. Prohibited and Restricted Items policy
  4. Refunds and Return Policy
  5. Shopee Mall Terms of Service
  6. Shopee Advertising Policy
  7. Shopee Affiliate Program
  8. SCommerce Terms of Sale
  9. Shopee Fiesta Terms of Service
  10. Shopee Cashback Special Terms of Service
  11. ShopeePay Terms of Service
  12. ShopeePay Merchant Terms of Service
  13. Shopee Free Shipping Program Terms of Service
  14. Shopee Digital Products Terms of Service
  15. Shopee Rewards Terms of Service
  16. Shopee International Marketplace Terms of Service
  17. Shopee Xpress Terms of Service
  18. Seller Missions Terms and Conditions
  19. SPX Distribution Point Terms & Conditions
  20. Shopee Brand Membership Terms of Service
  21. Campaign Missions Programme Terms and Conditions
  22. Shopee Off-Platform Advertising Terms of Services
  23. Shopee Brand IP Portal Terms of Services


Regulations and Notices


  1. Notice on selling of Telecommunication Equipment
  2. Notice on Medical Devices, Medicinal Products, Cosmetic, Health Supplement, Chinese Proprietary Medicines (CPM), Traditional Medicines
  3. Administration of the Consumer Protection (Consumer Goods Safety Requirements) Regulations and Requirements for Power Banks
  4. [Notice] CONSUMER PROTECTION (FAIR TRADING) ACT (CAP. 52A)
  5. [Notice] CONSUMER PROTECTION (SAFETY REQUIREMENTS) REGULATIONS (CPSR)
  6. [Notice] JOINT MOH-HSA-OOB ADVISORY REGARDING SALE OF CONTACT LENSES
  7. [Notice] COMPETITION & CONSUMER COMMISSION SINGAPORE GUIDELINES ON PRICE TRANSPARENCY
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