To get an e-receipt for your transaction, you need to have an email address added to your Shopee account and email notifications enabled.
Upon completing any non-ShopeePay transaction on Shopee, you should receive the e-receipt titled Your Shopee e-receipt immediately in your inbox.
The e-receipt contains the following information for your reference:
For users who do not have an email address added to their Shopee account, you can Chat with Agent via the Shopee App or contact Shopee Customer Service by calling with the phone number registered in your account. You can request for e-statements with transaction(s) from a specific order date or within a certain period, up to 6 months.
You can also view a full list of your transactions on the My Purchases page or the Digital Purchases page.
For ShopeePay transactions, view your Transaction History for a full list from the past 3 months.