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To get an e-receipt for your transaction, you need to have a verified email address added to your Shopee account and email notifications enabled. 

Upon completing any non-ShopeePay transaction on Shopee, you should receive the e-receipt titled Your Shopee e-receipt immediately in your inbox.

The e-receipt contains the following information for your reference:

1. Date and time of transaction - Shows when the transaction was conducted.
2. Reference ID - A unique string of numbers you can quote if you need assistance with the transaction.
3. Service type - Shows the type of purchase.
4. Transaction type - Shows the type of transaction conducted.
5. Currency used - Shows the currency used in the transaction.
6. Amount of transaction - Shows the amount paid or refunded in the transaction.

You can also view a full list of your transaction history on the My Purchases page or the Digital Purchases page.

For ShopeePay transactions, view your Transaction History for a full list from the past 3 months.

⚠️Note

1. Only transactions conducted after 1 March 2022 will have e-receipts and/or requested e-statements.
2. To opt out from receiving the automated e-receipts, you can disable email notifications. 
3. If an order is still on To Pay status, you will not receive an e-receipt.