Hi, how can we help?

You can find information about Shopee on our various official platforms, including:

• Shopee Help Centre: Detailed guides on how to shop on Shopee
• Official Shopee social media accounts: Latest updates on Shopee happenings
• Facebook
• Instagram
• LinkedIn
• Shopee WhatsApp accounts
• Shopee’s official WhatsApp channels have a verified green tick
• Shopee’s official WhatsApp channels are business accounts.

   i. Shopee Security

• Send authentication links for risky logins
• Send OTP and verification code upon request for account changes such as change of passwords or email address.

   ii. Shopee

• To send marketing promotional messages to users

   iii. SPayLater SG

• To send SPayLater relevant messages to users

iv. Return and Refund

5. Seller Education Hub

• Provide detailed guides on how to start selling and how to grow your online shop on Shopee.