[New to Shopee] What are New User benefits?

Question

Accepted Answer

New User benefits refer to the range of perks offered to a buyer who has newly joined Shopee. The benefits include exclusive vouchers, free gifts, low-price deals, and more.

You can find New User benefits by taking the following actions:

Select See More on the NEW USER ZONE

Accessing New User benefits

Open the welcome notification by going to the Notifications tab > Promotions > Welcome to Shopee

Accessing New User benefits from Notifications

Once you've found something that you like, you can claim and apply your voucher, add a free gift to cart, or purchase products at exclusive low prices.

Terms

Note that delivery of free gifts may be subject to a shipping fee, depending on the ongoing shipping promotions.
Only buyers who have never made a transaction on the Shopee platform are considered New Users. Transactions include purchase of game credits and/or digital products.
Read more detailed Terms & Conditions.

⚠️Note

Vouchers can be applied on the purchase of products with new user prices, as long as the conditions are met. You can view the terms via the T&C link on each voucher.

Voucher terms and conditions

If you're unable to use the Voucher, contact Shopee Customer Service for further assistance.

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