Shopee SG Help Center
Shopee Policies
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[New to Shopee] What are New User benefits?
New User benefits refer to the range of perks offered to a buyer who has newly joined Shopee. The benefits include exclusive vouchers, free gifts, exclusive-price deals, and more.
You may choose either ONE of the following New User benefits below, which is only applicable to your first order:
$12 off and free shipping with no minimum spend (valid for 30 days only)
Free gift of your choice (shipping fee borne by the buyer)
Where can I view my $12 OFF voucher?
Select Me tab from your homepage > Select My Vouchers
How do I view the free gift collection?
To view the free gift collection, follow these steps:
Enter the New User Zone page. There are several entry points:
- Popup banner
- Homepage banner
- New user homesquare
How to redeem free gifts?
For Free Deals Voucher
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